This Privacy Policy outlines how Ecoopex Consultancy LLP (“Ecoopex.com”, “we”, “us”, or “our”) collects, uses, and shares information when you interact with our website, applications, and services (collectively referred to as the “Platform”).

1. Information Collection

Information You Provide
We collect information you share with us directly, such as your name, email address, phone number, postal address, and any content you submit through forms, account creation, or customer support requests.

Information We Collect Automatically
When you access our Platform, we may automatically collect data such as your IP address, browser type, pages visited, access times, referring links, and device information. We also use cookies and similar technologies to analyze usage and improve your experience.

2. Use of Information

We use collected information to operate, maintain, and enhance our services. This includes processing transactions, sending confirmations and alerts, responding to inquiries, delivering updates and promotions, personalizing content, and analyzing platform activity and trends.

3. Sharing of Information

Your information may be shared with trusted service providers, vendors, or business affiliates working on our behalf. We may also disclose information to comply with legal requirements, enforce our policies, protect our rights, or during company restructuring events such as mergers or acquisitions. Your consent will be sought where required.

4. Social Sharing Features

Our Platform may include social sharing tools that allow you to share activities and content across external platforms. These are governed by your settings on those respective platforms.

5. Security

We implement reasonable technical and organizational safeguards to protect your personal data against unauthorized access, misuse, or loss. However, no system is completely secure, and you use the Platform at your own risk.

6. Your Choices

You can access, update, or delete your information by logging into your account or emailing us at contact@ecoopex.com. To stop receiving promotional communications, use the unsubscribe link in our emails or contact us directly. Please note, we may still send transactional or account-related communications.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@ecoopex.com.

What Are Cookies?

Cookies are small data files stored on your computer or mobile device when you visit a website. These files are used to improve functionality, store preferences, and collect analytical information. Cookies set by Ecoopex.com are known as first-party cookies. Third-party cookies are placed by services such as Google Analytics and other embedded tools.

Why We Use Cookies

We use both first-party and third-party cookies to ensure the Platform functions properly and efficiently. Cookies help us improve your experience, track user engagement, personalize content, and enhance security during login or payments.

Types of Cookies Used

Ecoopex.com uses essential cookies for login and account management, analytics cookies to monitor user behavior, and cookies for secure payment processing through trusted providers.

Managing Cookies

You can control or disable cookies using your browser settings. Keep in mind that restricting cookies may limit certain features of the Platform. Refer to your browser’s help section for guidance:

• Internet Explorer: support.microsoft.com
• Chrome: support.google.com
• Firefox: mozilla.org
• Safari: support.apple.com

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in technology or law. Check this page periodically to stay informed.

For any questions related to cookies or privacy practices, email us at contact@ecoopex.com.